Stock Taking
Inventory verification, variance analysis, shrinkage visibility and stock accuracy reporting.
Discuss stock takingProfessional audits • Stock accuracy • Customer insight
Accuracy.Visibility.Confidence.
Professional stock taking, customer experience audits, Service Quality Inspections (SQI) and mystery shopping — powered by Up2Data and built around evidence.
Offline-firstaudit technology
Evidence-ledreporting
Transparent datavisibility
Four distinct services
Choose the inspection layer your business needs.
CB Audits separates each service clearly, then connects the results through sharper reporting, structured evidence and the Up2Data platform.
Customer Experience Audits
Review the customer journey, availability, accessibility, customer flow and the real experience people have on site.
Discuss CX auditsService Quality Inspections (SQI)
Measure operational standards, compliance requirements, presentation, cleanliness, ambience and brand expectations.
Discuss SQIMystery Shopping
Structured visits across retail, trade and dining, showing how the customer experience performs in real conditions.
Discuss mystery shoppingThe visibility problem
Businesses lose money when they cannot see what is really happening.
Stock DiscrepanciesProducts are not where systems say they are.
ShrinkageLoss hides inside weak processes and poor visibility.
Empty ShelvesUnavailable products damage revenue and trust.
Service FailuresStandards slip when nobody is measuring consistently.
Stock taking
Audit-grade stock verification.
CB Audits helps businesses verify what stock they actually have, where discrepancies exist and what those discrepancies are worth.
- Expected vs counted stock comparison
- Variance, shrinkage and missing-stock reporting
- Barcode-ready counting workflows
- Site, location and product-level visibility
01Import stock list
02Create count session
03Count on site
04Review variances
05Receive report
Customer Experience Audits
See the customer journey clearly.
CB Audits reviews the real customer experience across your sites, helping you understand what customers see, feel and encounter during a visit.
- Customer journey and first-impression reviews
- Availability, accessibility and customer flow observations
- Staff interaction, communication and customer support checks
- Clear reporting with evidence, actions and trends
01Define experience standards
02Visit and observe
03Capture evidence
04Score performance
05Report improvement actions
Service Quality Inspections (SQI)
Structured inspections for operational standards.
CB Audits inspects service quality against agreed standards, giving businesses a consistent view of compliance, presentation and operational performance.
- Site standards, assets and environment inspections
- Presentation, cleanliness and ambience checks
- Brand, contractual and operational compliance checks
- Pass/fail criteria with supporting evidence
- Reinspection-ready findings and action tracking
01Agree inspection criteria
02Inspect site standards
03Record evidence
04Highlight failures
05Track corrective actions
Mystery Shopping
Understand the visit as a real customer would.
CB Audits carries out structured mystery shopping visits across retail, trade and dining environments to test service, sales approach, availability and the real-world customer experience.
- Unannounced customer-style visits for retail, trade and dining
- Service, engagement and sales journey assessment
- Product, menu or service availability observations
- Actionable feedback supported by visit evidence
01Set visit brief
02Complete mystery visit
03Assess service journey
04Capture evidence
05Deliver insight report
Powered by Up2Data
Built for audits. Designed for reality.
Up2Data supports our stock taking and audit workflows with offline-first data capture, barcode scanner compatibility, progress tracking and structured variance reporting.
Offline-first counting
Barcode scanner ready
Variance reporting
Photo and note evidence
Multi-site control
Audit trail visibility
Industries we serve
Built for multi-site, operational businesses.
Retail
Hospitality
Warehousing
Distribution
Leisure
Multi-site operations
Why CB Audits
More than a checklist.
Accuracy
Structured checks, evidence and stock variance analysis.
Visibility
Clear reporting that shows what is happening across sites.
Confidence
Data-backed decisions instead of assumptions.
Start with a conversation
Ready to see what is really happening across your business?
Tell us what you need to measure — stock accuracy, Service Quality Inspections, customer experience, mystery shopping or a combination of services.